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NDIS FAQs

Under the NDIS what happens to my Disability Support Pension, Newstart Allowance or Mobility Allowance?

The NDIS will not affect your Disability Support Pension, Newstart Allowance or other income support payments from the Government. These payments remain separate from the NDIS.

Your mobility allowance will be affected. The NDIA (National Disability Insurance Agency which has been set up by the Government to mange the NDIS scheme) will identify this with you. Costs relating to your travel and transport needs will be covered under your NDIS funding instead of a separate mobility allowance.

What can I use my NDIS funding package for?

Your NDIS funding covers the costs of the ‘reasonable and necessary’ supports you need to achieve your goals and live a contributing life.  It cannot be used for everyday expenses like food, rent or electricity bills.

Will I still be able to receive the support I am already receiving?

Your NDIS planner will work with you to determine which of the supports you already receive are needed for you to participate in everyday life and achieve your goals. These will appear in your NDIS plan and you will continue to receive them.

The NDIS planning process is an opportunity to review your current supports to make sure that these are right for you and identify any other needs you may have that are not being met.

If I am not eligible for NDIS can I still access services?

If you have been accessing services at Flourish Australia but are not eligible for NDIS funding, you should be able to continue to receive support from us. We can also help you to access other services in the community if that’s appropriate.

What do I do if I get knocked back?

If you find out you are not eligible for an NDIS plan, the first step is to talk to the NDIA  (the National Disability Insurance Agency set up by the Government to manage the  NDIS scheme) to find out why. Flourish Australia staff can help you to do this and check that you have provided all of the necessary information and documentation, to give you the best chance of accessing the funding you need.

If you are still knocked back, you can request that the NDIA undertake a review of its decision. You must do this within 3 months of receiving notice from the NDIA of its decision. We can support you through this process.

Whether or not, you are eligible for the NDIS, we have support services you can access, like the National Psychosocial Support measure. We can also connect you with other options available in the community.

For more information, contact us on 1300 356 874 or make an enquiry now.

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