Our Vision is creating communities where everyone’s mental health and wellbeing flourishes.

Our Purpose is supporting people to flourish, believing in their future and their place in the community.

Our Values uphold trust, respect, hope, inclusion, integrity, diversity and partnership.

Our strategy

We value lived experience

Our peer workforce is what sets us apart and more than 50% of the people we employ have lived experience.

We advocate with advisory councils and continually develop better ways to engage with people from diverse backgrounds, working together with each person we support to co-develop a recovery plan that meets their unique needs and provide highly individual person-led services.

We are driving growth, reach and influence

We are expanding our reach into regional, rural and remote communities, diversifying our revenue streams and increasing supports for families and carers.

Our experience is used to help other organisations prioritise workplace mental health.

Our quality service delivery is outcomes-focussed and recovery-oriented

By growing our research and evaluation activities and expanding our NDIS offering, our priority is to empower people to claim their place in their community through tailored individualised supports.

Our recovery-focused services range from support to improve physical health and develop supportive social networks to assistance with housing and transitioning to open employment.

We demonstrate conscientious governance and resource management

We are committed to maximising the efficiency of our services and benchmarking our performance through implementation of a strong governance framework and effective risk management.

We strive for service innovation

Our innovation in mental health starts with co-designing new services, growing the use of appropriate technologies and engaging people in an NDIS environment.

We stand on our reputation as an employer of choice

We are continually developing new learning, training and development opportunities while growing a flexible and supportive workplace culture that promotes self-management and accountability.

Dedicated to upholding our reputation as an employer of choice we offer a variety of accessible career paths.

Strategic Plan 2023-2027

A summary of the Strategic Plan has been developed to provide a quick introduction to what we are going to do over the next three years. 

Strategic Plan Summary 2023-2027

Strategic Plan on a Page 2023-2027

For more information, contact us on 1300 779 270 or make an enquiry now.

Contact us