Family and Carers

We recognise and value the contribution of family and carers to supporting people who access our services.  We understand the importance of providing families and carers with information, support and referral to other services that help them fulfil their role and look after their own health.Our services work in partnership with the person accessing our services, their family and carers in order to improve outcomes, reduce family and carer stress, and to maintain or re-establish family relationships.

Our work is underpinned by a commitment to the six partnership standards set out in A PRACTICAL GUIDE FOR WORKING WITH CARERS OF PEOPLE WITH A MENTAL ILLNESS

To provide opportunity for carers to seek information and support from other carers we partner with Sane Australia to provide easy access to online Carers Forum. You can access the forum from the front page of our website under “Forums” or by clicking here.

More information can be found in our Family & Carers Brochure

Position Statement

Flourish Australia is committed to working closely with families and carers in their important role of supporting people close to them with a lived experience of a mental health issue.

Using a family inclusive approach, we work directly and in partnership with specialist organisations to provide support and education services for families and carers.

Flourish Australia’s family inclusive approach will enhance relationships between individuals and their families and carers, while providing an opportunity for the voice of families and carers to be heard in, and influence, the operation and development of Flourish Australia’s services. Flourish Australia’s Family and Carer Strategy outlines four important areas of work:

  1. Workforce and resource development
  2. Communication with families and carers
  3. Partnership development
  4. Review and monitor strategy


Mental Health Carers Australia (MHCA)
PO Box 592, Heidelberg VIC 3084
Phone: 1300 554 660

Carers Australia
Unit 1, 16 Napier Close, Deakin ACT 2600
Phone: 1800 242 636

Private Mental Health Consumer Carer Network
PO Box 542, Marden SA 5070
Phone: 1300 620 042


Mental Health Carers NSW
Suite 501, Level 5, 80 William St, Woolloomooloo NSW 2011
Phone: 1300 554 660

Carers NSW
PO Box 785, North Sydney NSW 2059
Phone: 1800 242 636


Arafmi Queensland
Arafmi House, 76 Merthyr Rd, New Farm QLD 4005
Phone: (07) 3254 1881

Carers Queensland
15 Abbott Street, Camp Hill, 4152
Phone: (07) 3900 8100